Contact Us – Saturday Morning Diet
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Have a question about a course, need help accessing your downloads, or just want to say hello? We’d love to hear from you — send us a message and we’ll get back to you within one business day.

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support@joanbars.com
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Contact Information
Response Time
Within 24 hours
Typically replied same day
Support Hours
Monday
9am – 5pm
Tuesday
9am – 5pm
Wednesday
9am – 5pm
Thursday
9am – 5pm
Friday
9am – 3pm
Saturday
Closed
Sunday
Closed

All times are Eastern Time (ET). Messages received outside these hours will be replied to on the next business day.

Helpful Links
FAQ

Frequently Asked Questions

Can’t find your answer below? Use the form above to send us a message and we’ll help you personally.

How do I access my purchased courses or eBooks?
After purchase you will receive an email receipt from Payhip that includes your download link. If you can’t find the email, check your spam folder first. You can also log in at payhip.com/JoanDietBars with the email address you used to purchase. If you still have trouble, contact us using the form above and include your order reference.
What is your refund policy?
We offer a full 30-day money-back guarantee on every package. If you’re not satisfied for any reason within 30 days of purchase, simply contact us with your order reference and we’ll issue a complete refund — no questions asked. Refunds are processed within 3–5 business days back to your original payment method.
Which package should I choose — Bronze, Silver or Gold?
If you’re just getting started, Bronze ($27) gives you all three Saturday Morning Diet editions plus essential tools. If you want audio coaching and mindset tools, choose Silver ($47). For the complete experience — including 10 video sessions, 21 fitness videos, and 350 recipes — go with Gold ($89). All packages include our 30-day guarantee.
Is the Saturday Morning Diet suitable for people over 60?
Absolutely — it’s actually designed with seniors in mind. The Saturday Morning Diet 3.0 specifically addresses modern weight-loss science including GLP-1 medications, senior-friendly exercise, and nutrition strategies tailored to the 50–70+ body. Thousands of our members are aged 55 and above.
Do I need any equipment or gym membership?
No gym or equipment required. The Saturday Morning Diet is built around simple, sustainable habits you can follow from home. Exercise is encouraged but kept practical — even just 30 minutes of daily movement is incorporated into the program. The focus is primarily on nutrition and mindset, not intense workouts.
What are Joan Bars and how do I make them?
Joan Bars are Joan’s homemade meal replacement bars — nutritious, filling, and incredibly simple to make at home for very little cost. The recipe is included in every package, and Joan also has a free video tutorial on her YouTube channel showing you exactly how to make them step by step.
Can I use the materials on multiple devices?
Yes! All eBooks, MP3s and videos are digital downloads you can save and use on any of your personal devices — phone, tablet, laptop or desktop. Once downloaded they’re yours to keep forever with no expiry date.
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